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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Koszulinski

January 21, 2026

5  out of  5
rating by Joe Koszulinski
"Lauren has been helpful with our insurance policies. Thorough, prompt, and knowledgeable."
We responded:
"Thanks Joe! Very happy to be able to help you with your insurance needs! "
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Cierra Shaffer

January 5, 2026

5  out of  5
rating by Cierra Shaffer
"John is professional, knowledgeable, and incredibly attentive. I highly recommend this agent to anyone looking for reliable, personalized service!"
We responded:
"Oh wow Cierra! Thank you. We do try to take care of our peeps! You are AWESOME! Thanks for being with us at #johnharrellstatefarm #autoinsurance #homeinsurance #life-insurance "
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enrique solis

December 23, 2025

5  out of  5
rating by enrique solis
"These people are great! If you’re looking to get insured and planning to switch this is the place to go for great hospitality and fast efficient customer service. Lauren has been great to me and goes above and beyond after hours!"
We responded:
"Dude! Thanks so much Enrique! Love having you here and yes- Lauren is outstanding! #johnharrellstatefarm #autoinsurance #homeinsurance #lifeinsurance "
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Glen Polan

December 22, 2025

5  out of  5
rating by Glen Polan
"Friendly service and responded to my requests timely. Nothing but good things to say about them."
We responded:
"Thanks Glen! Happy to have you here with us! #johnharrellstatefarm #statefarm"
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Jennifer Schaller

December 9, 2025

5  out of  5
rating by Jennifer Schaller
"Lauren was very helpful, thorough and efficient! Very happy to be returning to Stste Farm"
We responded:
"Well we’re thrilled you’re coming back to our office! WELCOME!!! Hope you and your family have a great Holiday Season!"
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Denise Williams

December 4, 2025

5  out of  5
rating by Denise Williams
"Agent Maurice was very helpful in assisting me with joining this company for my insurance needs ,he was patient with me as I am not computer savvy, he made the experience painless, and I love my insurance payment."
We responded:
"Denise- I love this! Maurice is much more than a a tremendous agent. He’s a good man. He’s everything you described and more! He’s become one of my best friends. Talented. Patient. Knowledgeable. He’s pretty outstanding. Please don’t keep him a secret! Share him and the rest of us with your family and friends. We’ll take great care of them. Thanks again for sharing your thoughts. Happy Holidays to you and your family "
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Amanda B

December 1, 2025

5  out of  5
rating by Amanda B
"Lauren assisted me and this was the quickest and easiest process I’ve ever had when it comes to getting coverage. Lauren is very helpful and kind, I highly recommend!"
We responded:
"I agree- Lauren is wonderful to work with. I’m so happy to have you part of our little State Farm family! #autoinsurance. #homeinsurance #statefarmhomewood "
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Ramonita Aponte

November 28, 2025

5  out of  5
rating by Ramonita Aponte
"Lauren was super quick and friendly with my response. Thanks a bunch! I’m so glad to be a new customer."
We responded:
"We’re super happy to have you as a customer! Welcome! She’s pretty awesome isn’t she? Thanks for coming on board! #autoinsurance #homeinsurance #statefarm #statefarmhomewood"
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Mike O

November 18, 2025

5  out of  5
rating by Mike O
"Kate was awesome very helpful 👍. Thanks Robb"
We responded:
"I agree Mike! Thank you !!"
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Scott Kemper

October 29, 2025

5  out of  5
rating by Scott Kemper
"I actually look forward to talk to to Kate at John Harrel's State Farm office. Sometimes, I create reasons to call her."
We responded:
"lol! Thats awesome! We’re always here for you Scott! Thanks a bunch for letting us help you with your car insurance, home insurance and life insurance 😎💯👊"
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Cristina Gonzalez

October 23, 2025

5  out of  5
rating by Cristina Gonzalez
"John has been extremely patient and helpful, very few times I have received such a great attention and particularly on hectic days for me.. thanks a lot for your support!! 😊"
We responded:
"You are more than welcome Cristina. Thanks for taking your time to share this! We love being your State Farm Agency! 👊💯❤️ we’re here to help !"
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Ann Dunlap

October 22, 2025

5  out of  5
rating by Ann Dunlap
"I’ve been with John Harrell insurance for many many years everyone I’ve spoken with at his office has been the best."
We responded:
"Ann! This makes me SOOOOOO happy! I love my people and I love the way they take care of you. Thanks so much for taking the time to share! ❤️👊💯"
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Trinity Thomas

October 21, 2025

5  out of  5
rating by Trinity Thomas
"Very quick, and explained entire process to me. I will recommend them to family and friends."
We responded:
"Wow! Can’t wait to meet them! That means a ton to us! 💯👊❤️"
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Rachel Miller

October 21, 2025

5  out of  5
rating by Rachel Miller
"I purchased my business insurance through John Harnell- State Farm. It was quick, easy, & the best rate of several places I looked into."
We responded:
"EXCELLENT!!! So happy to hear we were able to help you with your business! Wishing you all the best! It’s gonna go great!"
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Ramon Lopez

September 25, 2025

5  out of  5
rating by Ramon Lopez
"Best State Farm team in the area. John and his staff are amazing. Kate guided me through my auto insurance and helped me pick the best option."
We responded:
"I think I’m gonna frame this one! Thanks Ramon- Kate is wonderful and we’re so fortunate to have her on our team. Thanks so much for choosing us! "
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Lynnann G

September 25, 2025

5  out of  5
rating by Lynnann G
"John's State Farm office always offers the best customer service and care to their clients. His team is professional and always makes the clients feel cared about. If you are looking for great customer service and insurance knowledge this is your place!"
We responded:
"Wow! Lynnann- reallly love working with you! Thanks for all you do 😎👊💯❤️"
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Michael Chavarria

September 19, 2025

5  out of  5
rating by Michael Chavarria
"Today I worked with Lauren Cleary out of John’s office and felt compelled to sing her praises. We were recently dropped by our long term insurer for taking out a claim, and no one would pick us up. I was scrambling to find a carrier to pick up our home, auto, and umbrella policy while few would even consider talking to me after explaining the situation. Today, I contacted John’s office and was connected with Lauren who was able to walk me through everything from a brief consultation to quotes, answering my million questions, and even binding coverage in less than a couple hours of exchanging emails and phone calls. Not only that, but we’re getting identical or better coverage compared to what we had, all the while saving us a whopping $3k+/yr. Shout out to Lauren for being so awesome to work with!"
We responded:
"Wow!!! Michael, first let me say Welcome to John Harrell State Farm. Secondly, thank you very much for your kind wordsI. I’m so very proud of Lauren, she really has become a something special. In fact, I think each and every one of my team members are fantastic. It’s great to work with people that make that make you want to be there. Once again, thank you for honoring Lauren with this review. Can’t wait to share with her and everyone at John Harrell State Farm ! WELCOME!"
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Meko wardlow

September 16, 2025

5  out of  5
rating by Meko wardlow
"I’v been State Farm for over 15 years I love them…just like family…❤️"
We responded:
"Meko! We love being your agency! And you’re definatley part of our family 😎👊❤️💯"
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Gina

September 15, 2025

4  out of  5
rating by Gina
"Nice people."
We responded:
"Thanks Gina! Right back at ya!!"
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Earline Payne

September 13, 2025

5  out of  5
rating by Earline Payne
"I enjoy talking with them no issues."
We responded:
"Thank you Earline! We enjoy talking to you too! "
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Phyllis Fisher

August 22, 2025

5  out of  5
rating by Phyllis Fisher
"Lauren Cleary is an excellent agent with State Farm Insurance. She is very professional and knowledgeable. She makes sure your needs are taken care of immediately. Thank you Lauren for your help. 😃"
We responded:
"Phyllis- we love having you as part of our agency! Thank you for letting us help protect you with #autoinsurance and #homeinsurance ❤️😎👊"
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K Buelvas

August 12, 2025

5  out of  5
rating by K Buelvas
"Amazing service from this office. Always, very attentive and knowledgeable. Working with Kate was very easy. She took her time to answer all my concerns. She is an excellent asset to this office."
We responded:
"We all agree!! Kate the great! Thanks for taking the time to recognize her in your review 😎👊💯"
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Be Brown

July 25, 2025

5  out of  5
rating by Be Brown
"I worked with Maurice today for home and auto insurance policies. Over the past week I've talked to insurance representatives from several other companies who were NOT nearly as knowledgeable, competent or pleasant to work with as Maurice who provided me with stellar service"
We responded:
"There’s no doubt, we’re so luck to have Maurice working with us- he is an expert in customer care and really knows his stuff😎👊💯"
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Sharon Abrom

July 7, 2025

5  out of  5
rating by Sharon Abrom
"Good Afternoon, As I visited State Farm in Homewood, Il the Office of Mr. John Harrell and Staff, I finally met Kate who was extremely friendly as she assisted me with my policy today. During my visit today there was lots of Laughter as Kate and I conversated. The staff there has Always been knowledgeable and friendly over the phone just as they were today in person. My advice to my family and friends would be to go over to John Harrell's Location Homewood to get a Free Quote on your Home and Auto Insurance! They're the Best! Thanks again Kate! Sharon Abrom"
We responded:
"Thank you Sharon! We appreciate the kind word and - most importantly, appreciate you being AWESOME!!!"
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rayf57

June 25, 2025

5  out of  5
rating by rayf57
"Very easy to add another policy over the phone. Very good experience."
We responded:
"Thanks Ray- my team is THE BEST! So glad you had a good experience 👊😎"