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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Cooley

April 23, 2025

5  out of  5
rating by Diane Cooley
"I would truly recommend John Harrell’s State Farm office. Lauren and John were so prompt and helpful in providing me with my new home owners insurance. All my questions and concerns were fully addressed. They were easy to reach and very friendly to work with. Thanks again!"
We responded:
"Diane- thank you so much! I love my team members and I’m so glad you do too! Lauren is just a wonderful person and does a great job. Thank you so much and WELCOME!!! #homeownersinsurance #johnharrellstatefarm "
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Rachell Baracoso

April 11, 2025

5  out of  5
rating by Rachell Baracoso
"Great customer service! Very professional. Highly recommended!"
We responded:
"Rachell! WELCOME! I hear you worked with the remarkable Lauren- so happy to hear you share our opinion of her 😎👊❤️ thanks again and welcome to #JohnHarrellStateFarm !! #autoinsurance #lifeinsurance"
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Sambehindthecamera vlogging channel

April 11, 2025

5  out of  5
rating by Sambehindthecamera vlogging channel
"I recently changed my home and auto insurance to State Farm. Not only did I get a great quote but I was treated with respect. Mr. John Harrell sat with me and explained all the details of my insurance products. When we finished, Mr. Harrell welcomed me to the State Farm Harrell family. Honestly, that is exactly how I felt. If you need insurance, Mr. Harrell is the man! Dr. Samuel Zinaich, Jr., Homewood, IL."
We responded:
"SAM! YOU ARE THE MAN! Thanks so much for everything. Welcome 😎👊!!! #johnharrellstatefarm #autoinsuramce #homeinsurance"
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John Hamilton

April 8, 2025

5  out of  5
rating by John Hamilton
"Very respectful , listen carefully when speaking and understand your problems.Helpful and great team to work with."
We responded:
"Thank you Mr Hamilton! This review means so much to me- greatly appreciated ! "
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James Fahey

April 8, 2025

5  out of  5
rating by James Fahey
"Lauren researched and found a way to reduce our premium. Lauren is extremely helpful in working with us."
We responded:
"Jim and Patty- welcome! Thanks for trusting us to help protect your family with #autoinsurance #homeinsurance and #peronalliabilityumbrella ! "
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Michelle S.

April 7, 2025

5  out of  5
rating by Michelle S.
"Lauren reached out and saved me money on both my condo and auto policies. I shopped around for cheaper auto insurance so I was surprised I could save about 100 through State Farm, and an additional 100 on the condo. Thanks Lauren!"
We responded:
"Michelle! Thank you so much for joining us at #JohnHarrellStateFarm. I have to agree that Lauren is wonderful and we’re all super proud of her. WELCOME!! #autoinsurance #condoinsurance"
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Peter Burns

April 4, 2025

5  out of  5
rating by Peter Burns
"I have been a customer of State Farm for over 30 years. I began working with John 5 years ago. John along with his team are without a doubt the most knowledgeable and responsive agents I have ever experienced. And, they are really nice people! With John I feel assured that if any insurance issue or claim comes up, I have someone who I can count on to take great care of me and my family. I highly recommend John."
We responded:
"Thank you so much for the super kind words! We love working with you and your family! You guys rock! ❤️👊😎💯 #johnharrellstatefarm #autoinsurance #homeinsurance"
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Anthony Sottile

April 4, 2025

5  out of  5
rating by Anthony Sottile
"Best in the business!"
We responded:
"DUDE!!!You are the man! Thanks!😎👊💯"
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Margaret Burns

April 3, 2025

5  out of  5
rating by Margaret Burns
"John is the best! He is personable, thoughtful and a great partner in addressing our family insurance needs. His staff is top-notch and pro-active in making sure we are up to date with our coverage. We’re so grateful for John’s transparency and AWESOME service!"
We responded:
"Wow! Thanks Margaret! We’re honored to work with your family for your #autounsurance and your #homeinsurance"
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Mike Hullinger

April 1, 2025

5  out of  5
rating by Mike Hullinger
"Kate from John Harell’s State Farm office is a true professional who went above and beyond to help me can’t say enough good things 5 stars"
We responded:
"Mike! We feel absolutely the same way! So happy everything worked out 😎👊❤️ Thanks for being with us! #autoinsurance #homeinsurance #johnharrellstatefarm"
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Jim Buchler

March 28, 2025

5  out of  5
rating by Jim Buchler
"A great team. Constantly on top of things and so very helpful. It’s great that we don’t have to worry about being completely protected with our home and autos."
We responded:
"Thanks Jim. We’re here to help! #autoinsurance #homeinsurance #johnharrellstatefarm"
Profile photo of Candace Bates

Candace Bates

March 28, 2025

5  out of  5
rating by Candace Bates
"John rocks!!! Great and exciting to talk to, he’s was very helpful and patient you can just tell he has a great smile and he brings a welcoming spirit to the job"
We responded:
"Awe shucks. ☺️. You’re making me blush! Thanks for being with us over here. You are DA bomb! #johnharrellstatefarm. #rentersinsurance #autoinsuramce #lifeinsurance"
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Cathy Marino

March 27, 2025

5  out of  5
rating by Cathy Marino
"John Harrell is my new agent and scheduled an appointment to review my policies. John was very friendly, personable and easy to talk to. He explained my policies in detail and discussed options to reduce my liability. He showed me my condo coverage was under-insured so he adjusted the policy to increase coverage. I appreciated his time to welcome me to his agency."
We responded:
"It was a pleasure to meet you Cathy! Thanks very much for coming in- don’t be a stranger. Swing by anytime! "
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Jessica B Martinez

March 6, 2025

5  out of  5
rating by Jessica B Martinez
"I am thrilled that I joined State Farm- John Harrell’s office. They provided the best customer service experience! Their team was professional, helpful, and made everything easy. Highly recommend! Thank you, Kate!!! :)"
We responded:
"This makes my DAY!!! You rock Jessica!👊😎💯. Thanks so much! "
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chelsea steuber

March 4, 2025

5  out of  5
rating by chelsea steuber
"John was very thorough. I felt as if he was honest and did have my best interest in mind"
We responded:
"Thanks Chelsea- great talking with you and I’m looking forward to our next discussion. 😎👊. Talk to you soon !"
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Antonio Pizarro

March 4, 2025

4  out of  5
rating by Antonio Pizarro
"Kate was knowledgeable, professional, and assisted with policy modifications."
We responded:
"Hi Antonio- absolutely. Kate is wonderful! Thanks for being here here at #JohnHarrellStateFarm"
Profile photo of Shazia Siddiqi

Shazia Siddiqi

February 14, 2025

5  out of  5
rating by Shazia Siddiqi
"I cannot emphasize enough how easy it was to set up State Farm insurance especially with the help of Lauren Cleary. She explained things well, patiently, and did all this while providing me better insurance coverage than I originally had at a fraction of the cost. My only regret is that I didn’t make the switch earlier. Thank you State Farm!!!"
We responded:
"Shazia! What an amazing review of our wonderful team member Lauren- we're all very proud of her and so happy you found her easy to work with and as outstanding as we do :-). Welcome to John Harrell State Farm!! (PS- don't keep Lauren a secret, share her name with all your friends and family- We have a great Referal program!). #autoinsurance #homeinsurance "
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spencer johnson

February 13, 2025

5  out of  5
rating by spencer johnson
"John and his team are amazing. A BIG shout-out to Kate and Maurice for doing an outstanding job. I purchased back-to-back vehicles and between the 2 of them, they were the best insurance professionals l could ever ask for. Both were easy to talk to and they provided me with the information l needed promptly. No matter what issues I go through Kate and Maurice have always exceeded my expectations and both followed up to make sure everything was to my satisfaction. Kate and Maurice deserve great praise. John, you are blessed to have Kate and Maurice on your team. 🤭🤭🤭"
We responded:
"Spencer- you can say that again! I am so lucky to have great people like Kate and Maurice work with me. Thanks for all the kind words and congratulations on your new vehicles! #autoinsurance #outstandingteammembers #johnharrellstatefarm "
Profile photo of KAD Akademy

KAD Akademy

February 13, 2025

5  out of  5
rating by KAD Akademy
"Adding my son to my policy was simple fast and affordable…"
We responded:
"Great news! And congratulations on that new driver! Remind them often to turn their cell phone off in the car 😉👊💯 Stay Safe and have fun! #teendriver, #autoinsurance"
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Mary Loehrke

February 11, 2025

5  out of  5
rating by Mary Loehrke
"Very nice place and very pleasant people to do business with. Saved me alot of money from my former insurance!"
We responded:
"Well thanks very much Mary! We appreciate you working with us for your #homeinsurance and #autoinsurance 👊😎❤️💯"
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Ledora Pate

February 11, 2025

5  out of  5
rating by Ledora Pate
"I began my morning talking with Mr. Harrell. He was very polite and made me laugh. He gave very thorough explanations of existing coverage, offered new coverages with explanations as well without pressure to get it. He made notes for a time to revisit different coverages that you might be interested in which allows you time to make up your own mind w/o pressure. He also answered questions. If my day goes as well as how my morning was, it will be a GOOD day."
We responded:
"Awe! That might be my favorite review ever! You’re more than welcome Ledora- we love helping you and your friends. 👊😎❤️"
Profile photo of Miranda Perez

Miranda Perez

January 31, 2025

5  out of  5
rating by Miranda Perez
"Great company! John is very friendly and easy to work with."
We responded:
"Thanks so much Miranda! We think you’re pretty great too!👊😎❤️"
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Brady Webster

January 27, 2025

5  out of  5
rating by Brady Webster
"John is a wonderful man and very pleasant to work with!"
We responded:
"Thanks Brady! We appreciate you!"
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Katherine mary Guzik

January 24, 2025

5  out of  5
rating by Katherine mary Guzik
"Very proffesional and good with helping customers with familys / children drivers. Always answers phone ... recomed use dependable they have been good to my family. Ty mr.maurice 😊 we appreciate you"
We responded:
"Thank you Katherine- you bet! Maurice is the BEST!! #autoinsurance #childrendrivers"
Profile photo of Nick Weg

Nick Weg

January 14, 2025

5  out of  5
rating by Nick Weg
"Fast & friendly service!"
We responded:
"We aim to please Nick! Thanks for letting #johnharrellstatefarm be your agency!"