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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alonzo Davis

October 7, 2025

4  out of  5
rating by Alonzo Davis
"Great!"
We responded:
"Thanks Alonzo"
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Jim Ethell

October 6, 2025

5  out of  5
rating by Jim Ethell
"Very friendly and knowledgeable"
We responded:
"Thanks Jim! Really appreciate the kind words! We appreciate you sharing us with your friends and family too!👊💯😎"
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Ramon Lopez

September 25, 2025

5  out of  5
rating by Ramon Lopez
"Best State Farm team in the area. John and his staff are amazing. Kate guided me through my auto insurance and helped me pick the best option."
We responded:
"I think I’m gonna frame this one! Thanks Ramon- Kate is wonderful and we’re so fortunate to have her on our team. Thanks so much for choosing us! "
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Lynnann G

September 25, 2025

5  out of  5
rating by Lynnann G
"John's State Farm office always offers the best customer service and care to their clients. His team is professional and always makes the clients feel cared about. If you are looking for great customer service and insurance knowledge this is your place!"
We responded:
"Wow! Lynnann- reallly love working with you! Thanks for all you do 😎👊💯❤️"
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Michael Chavarria

September 19, 2025

5  out of  5
rating by Michael Chavarria
"Today I worked with Lauren Cleary out of John’s office and felt compelled to sing her praises. We were recently dropped by our long term insurer for taking out a claim, and no one would pick us up. I was scrambling to find a carrier to pick up our home, auto, and umbrella policy while few would even consider talking to me after explaining the situation. Today, I contacted John’s office and was connected with Lauren who was able to walk me through everything from a brief consultation to quotes, answering my million questions, and even binding coverage in less than a couple hours of exchanging emails and phone calls. Not only that, but we’re getting identical or better coverage compared to what we had, all the while saving us a whopping $3k+/yr. Shout out to Lauren for being so awesome to work with!"
We responded:
"Wow!!! Michael, first let me say Welcome to John Harrell State Farm. Secondly, thank you very much for your kind wordsI. I’m so very proud of Lauren, she really has become a something special. In fact, I think each and every one of my team members are fantastic. It’s great to work with people that make that make you want to be there. Once again, thank you for honoring Lauren with this review. Can’t wait to share with her and everyone at John Harrell State Farm ! WELCOME!"
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Meko wardlow

September 16, 2025

5  out of  5
rating by Meko wardlow
"I’v been State Farm for over 15 years I love them…just like family…❤️"
We responded:
"Meko! We love being your agency! And you’re definatley part of our family 😎👊❤️💯"
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Gina

September 15, 2025

4  out of  5
rating by Gina
"Nice people."
We responded:
"Thanks Gina! Right back at ya!!"
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Earline Payne

September 13, 2025

5  out of  5
rating by Earline Payne
"I enjoy talking with them no issues."
We responded:
"Thank you Earline! We enjoy talking to you too! "
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Tijani Elyas

September 9, 2025

5  out of  5
rating by Tijani Elyas
"Fast and understanding agent keep it up"
We responded:
"Thanks Tijani! We do our best!"
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Purple Pineapple

August 22, 2025

5  out of  5
rating by Purple Pineapple
"State Farm is as professional as I thought they would be from the ads and word of mouth but Lauren Cleary got me in and out quick but with precision and care. She answered all questioned with great detail but did not rush us and made us feel like we were actually important. Very calm, chill and professional. This is what I expect from a State Farm agent or any really good rep. Thank you Lauren and thank you State Farm!"
We responded:
"That is sooooo wonderful to hear! Thank you and welcome! Lauren is wonderful to work with and we’re very proud of her. WELCOME!!!"
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Phyllis Fisher

August 22, 2025

5  out of  5
rating by Phyllis Fisher
"Lauren Cleary is an excellent agent with State Farm Insurance. She is very professional and knowledgeable. She makes sure your needs are taken care of immediately. Thank you Lauren for your help. 😃"
We responded:
"Phyllis- we love having you as part of our agency! Thank you for letting us help protect you with #autoinsurance and #homeinsurance ❤️😎👊"
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K Buelvas

August 12, 2025

5  out of  5
rating by K Buelvas
"Amazing service from this office. Always, very attentive and knowledgeable. Working with Kate was very easy. She took her time to answer all my concerns. She is an excellent asset to this office."
We responded:
"We all agree!! Kate the great! Thanks for taking the time to recognize her in your review 😎👊💯"
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heaven carbajal

July 31, 2025

5  out of  5
rating by heaven carbajal
"With talking with multiple insurance companies and coming with no end result, I gave State Farm a chance. Maria made this process to smoothly. I was able to bundle home and auto policy, and saved a bunch of money while doing so. Thank you Maria! Will be recommending to many family and friends."
We responded:
"That’s awesome to hear! Maria is wonderful to work with and I’m so happy she was able to help you save some 💰😎👊❤️ Welcome!"
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Keya Banks

July 29, 2025

5  out of  5
rating by Keya Banks
"Maurice made getting home and auto insurance a breeze! He took the time to explain every detail, answered all my questions with patience, and found the best coverage to fit my needs and budget. His professionalism and genuine care really stood out. If you’re looking for someone who makes insurance simple and stress-free, Maurice is the one to call!"
We responded:
"Keya! I’m so happy you to have you with us- and yes, Maurice is the man!!!! Welcome to #johnharrellstatefarm"
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Keya Roberson

July 29, 2025

5  out of  5
rating by Keya Roberson
"Maurice at John Harrell State Farm in Homewood made getting home and auto insurance a breeze! He’s knowledgeable, patient, and truly goes above and beyond to make sure you understand your coverage and get exactly what you need. His professionalism and friendly approach made the entire process smooth and stress-free. If you want someone who genuinely cares and delivers top-notch service, ask for Maurice—you won’t be disappointed!"
We responded:
"Wow! Thanks so much! I think we have some of the best team members around! Welcome Keya! "
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Be Brown

July 25, 2025

5  out of  5
rating by Be Brown
"I worked with Maurice today for home and auto insurance policies. Over the past week I've talked to insurance representatives from several other companies who were NOT nearly as knowledgeable, competent or pleasant to work with as Maurice who provided me with stellar service"
We responded:
"There’s no doubt, we’re so luck to have Maurice working with us- he is an expert in customer care and really knows his stuff😎👊💯"
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Catherine Mitros

July 22, 2025

5  out of  5
rating by Catherine Mitros
"The team was so helpful and efficient! Wonderful customer service."
We responded:
"Thanks Catherine! Glad you had a wonderful experience. Call us any time!!"
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Lisa Richmond

July 11, 2025

5  out of  5
rating by Lisa Richmond
"Today, I had a fantastic customer service experience with a representative named Maurice. I reached out for an insurance quote, and he was incredibly helpful, turning what could have been a simple transaction into a truly delightful experience!"
We responded:
"That’s our Maurice! So glad you had that experience. Welcome Lisa! "
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Cindi Chessare

July 11, 2025

5  out of  5
rating by Cindi Chessare
"Excellent customer service."
We responded:
"Thank you Cindi! I’m super proud of my team members. Let me know if there is anything we can help with!"
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Sharon Abrom

July 7, 2025

5  out of  5
rating by Sharon Abrom
"Good Afternoon, As I visited State Farm in Homewood, Il the Office of Mr. John Harrell and Staff, I finally met Kate who was extremely friendly as she assisted me with my policy today. During my visit today there was lots of Laughter as Kate and I conversated. The staff there has Always been knowledgeable and friendly over the phone just as they were today in person. My advice to my family and friends would be to go over to John Harrell's Location Homewood to get a Free Quote on your Home and Auto Insurance! They're the Best! Thanks again Kate! Sharon Abrom"
We responded:
"Thank you Sharon! We appreciate the kind word and - most importantly, appreciate you being AWESOME!!!"
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Calvin Edmond

July 7, 2025

5  out of  5
rating by Calvin Edmond
"Lauren at State Farm made getting my car insurance so easy and stress-free—she really listened and followed up fast when I needed extra time. If you want someone who’s super helpful and gets it done right, she’s the one to call!"
We responded:
"Fantastic to hear! Welcome Calvin! Lauren really is wonderful 😎👊❤️. Welcome to John Harrell State Farm !"
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Neil Barkowski

July 7, 2025

5  out of  5
rating by Neil Barkowski
"Kate was very patient explaining the different types of insurance you provide. She gets a five star rating."
We responded:
"Kate is Great!!! So happy you had a great experience 👊😎❤️ with Kate at John Harrell State Farm "
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Łukasz Pawłowski

July 1, 2025

5  out of  5
rating by Łukasz Pawłowski
"Highly recommend this State farm agent and his staff especially Kate she was super nice super helpful and the best part was she made feel like I was finally in good hands !! I had State farm for many years but switching to John Harrell was the best choice ever thank you !!"
We responded:
"Wow! Thanks so much for your kind words Lukasz! So happy to be able to help you with you auto and home insurance and life as well! Welcome! #johnharrellstatefarm #statefarmautoinsurance #statefarm"
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rayf57

June 25, 2025

5  out of  5
rating by rayf57
"Very easy to add another policy over the phone. Very good experience."
We responded:
"Thanks Ray- my team is THE BEST! So glad you had a good experience 👊😎"
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bjgris Griswold

June 22, 2025

5  out of  5
rating by bjgris Griswold
"The Harrell agency responded quickly and had all their information ready after I initially reached out to them for a quote. They actually had to wait for me!"
We responded:
"That’s wonderful! Welcome to #johnharrellstatefarm !!!! "